Social Media Manager

Job description

Prezzee is a digital gift card and payments business operating in Australia, the United States and the United Kingdom. Founded in 2014 to evolve the art of gifting, in Australia we now offer the largest marketplace for e-Gift cards. We have 200+ retail partners, and have reached over 21 millions consumers so far.  Listed 15th on the Deloitte Tech Fast 50 in 2020, and considered the 5th fastest growing tech company in Australia in 2019, Prezzee has doubled the team size and expanded into 4 new markets with a record growth of 519% compared to 2019, achieving incredible commercial success.


At Prezzee we are givers, and when you give it comes from the heart. Our values demonstrate how we connect the heart and the head. As one team, we shoot for the stars, transforming gifting into a magical experience and delivering happiness one ‘Prezzee’ at a time, everytime to achieve our strategic ambitions. Whilst gift cards are our core business and the product around which the company was founded, our channels continue to expand to drive our growth. 


To continue to drive this growth we are looking to appoint a Social Media Manager to oversee all social media initiatives to build on our customer engagement, enhance brand consistency and further develop positive customer experiences. This includes creating, improving and maintaining content across all social channels. You will be accountable for building and executing the social media strategy, sharing content to raise brand awareness, improve web traffic and drive engagement on our socials, converting our customers into lifelong fans.


You will be an experienced professional, a real storyteller, with demonstrable creative writing skills. You will also have demonstrated experience of growing social audiences through a range of partnerships, promotional and marketing activity. As a Social Media Manager, you will perform well under deadlines and be detail-oriented. You have a creative flair and know-how to create a spark!

Job requirements

What you will do at Prezzee:

  • Build and execute the social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification.
  • Generate, edit, publish and share daily content that builds meaningful connections and engages our customers.
  • Management of the social media content calendar.
  • Act as a brand ambassador on our social channels.
  • Work with influencers to grow Prezzee’s brand presence and followers.
  • Set up and optimize company pages within each platform to increase the visibility of our social content.
  • Moderate all user-generated content in line with our brand.
  • Set up, and manage a social media listening tool to draw insights on social media performance and consumer conversations.
  • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the learnings.


A little bit about yourself:

  • You are passionate - you live and breathe social.
  • You put the customer at the front of every decision and action.
  • You are very comfortable working across multiple teams and stakeholders.
  • You thrive in fast growth businesses – you understand the growth agenda and are able to move at pace to achieve your plans and outcomes.
  • You are able to adapt to changing priorities, can be flexible and are willing to take ownership of an outcome.
  • You get things done - you are analytical, organised, and manage competing priorities with ease.


On the technical side, you have:

  • Proven work experience in Social Media Management.
  • Superior writing and editing skills as well strong presentation and communication skills.
  • Experienced in social media content creation across multiple creative formats that engage our buyer personas.
  • Demonstrated experience growing social audiences through a range of partnerships, promotional and marketing activity.
  • Knowledge of social analytics, SEO and web traffic metrics.
  • Excellent writing skills, and an art for story telling.
  • Attention to detail.
  • Good organisational and time-management skills.
  • Experience with online marketing, general knowledge across all marketing channels.
  • Degree in Journalism, Communications, Public Relations, Marketing or relevant field.


Benefits

At Prezzee, we are givers. Our products enable gift-giving, but we are so much more than that. Our values are the wrapping paper around our ideal shared people experiences. Our values are to give openness, give greatness, give magic, and most of all, always give a damn.

Some extra goodies

  • You will work alongside an experienced team who will challenge you every day (and expect you to challenge them back).
  • We run an incentive scheme based on both company-wide targets because we are all in the same boat, as well as individual KPIs
  • There are generous benefits including an employee referral program and staff discounts.
  • Our office has great facilities including end-of-trip facilities for those of you that like to exercise or ride to/from work.
  • We have regular virtual and face-to-face events to help us bond and maintain our community vibe.


Work-life integration and genuine flexibility is our natural norm. Health, safety, and wellbeing is important too – it always comes first. So whilst we prefer to be connected and have our people work on-site, we work hard to support Covid-19 safe work practices, also accommodating the different lifestyles of our team members so that everyone is set up for success and empowered to do their best work either in the office or at home.